Episode 379: Jill Overdorf and Maeve Webster

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Summary:

In this episode of The Produce Moms Podcast, host Lori Taylor is joined by Jill Overdorf, Founder and CEO of The Produce Ambassadors, and Maeve Webster, President of Menu Matters. They discuss the evolving trends in the food service industry, focusing on the importance of human connection, sustainability, and innovation in produce. The conversation highlights the challenges and opportunities in the industry, including the impact of technology, the rise of non-alcoholic beverages, and the significance of value-added produce.

Takeaways:

  • Jill Overdorf emphasizes the role of The Produce Ambassadors in bridging agriculture and food service.
  • Maeve Webster discusses the importance of understanding consumer drivers in the food industry.
  • The episode highlights the significance of human-to-human connections in food service.
  • Value-added produce is seen as a key opportunity for the industry.
  • The conversation explores the impact of technology on food service operations.
  • Non-alcoholic beverages are becoming increasingly popular and profitable.
  • Sustainability and innovation are crucial for the future of food service.
  • The discussion touches on the challenges of labor and profitability in the industry.
  • The importance of hospitality and customer service in food service is emphasized.
  • The episode concludes with a call to “eat real food” and be hospitable.

Chapters:

00:00:02 Introduction and Guest Introduction

00:00:32 Trends and Insights in Food Service

00:01:00 The Role of Human Connection

00:01:25 Value-Added Produce and Opportunities

00:01:48 Technology and Profitability Challenges

00:02:58 Sustainability and Innovation

00:03:38 The Rise of Non-Alcoholic Beverages

00:04:55 Conclusion and Call to Action

About Lori

Lori Taylor is the Founder & CEO of The Produce Moms. For ten years she sold fresh produce to over 300 grocery stores throughout the United States, and today she is fully focused on working with the produce supply chain, media, and government to increase fresh produce access & consumption in the US and around the globe. Connect with Lori on LinkedIn.

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